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Operations Chime Financial, Inc: CX Partner Manager

Manages BPO partner performance, SLAs, and operational efficiency while driving cross-functional initiatives to improve member experience and business outcomes.

Mid Remote Posted about 20 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, USA

About the role

We are hiring a Partner Manager to help strengthen and scale partner-delivered operations across our global support ecosystem on the Partner Strategy and Operations team. As our Partner Manager, you will own performance governance for assigned BPO partners, helping ensure partners deliver consistent, high-quality, efficient member experiences. You will use data to diagnose performance trends, identify root causes, and drive clear action plans with internal teams and external partner leaders. You will play a hands-on role in partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes.

The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes.
  • Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact.
  • Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations.
  • Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through.
  • Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management, and post-launch measurement.
  • Partner closely with Disputes Experience, Complaints, Risk, Workforce Management, Quality, Compliance, Product, Finance, Procurement, and Operations Strategy to remove blockers and improve frontline execution.
  • Develop concise, executive-ready updates that connect frontline performance, member impact, risks, tradeoffs, and recommended next steps.

To thrive in this role, you have

  • 5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role.
  • Professional experience directly related to BPO partner management, ideally within financial services or another highly regulated environment.
  • Proven ability to own partner performance across SLAs, quality, productivity, staffing, operational efficiency, and member experience outcomes.
  • Strong analytical skills, with the ability to use data to identify trends, diagnose root causes, assess risks, and build clear, actionable recommendations.
  • Experience leading complex, cross-functional initiatives from problem definition through execution, change management, and measurement of impact.
  • Strong influence, relationship-building, and communication skills, including the ability to drive alignment and accountability without direct authority.
  • Sound business judgment, high ownership, comfort operating autonomously in ambiguity, and willingness to travel domestically and internationally approximately 25% of the time.
  • Proficiency with tools such as Excel, Google Sheets, Looker, Google Slides, Jira, or similar reporting, presentation, and project-management tools.
  • Experience in Complaints, Disputes, Escalations, Social Media support, Risk, or other specialized servicing environments is highly desired.

#LI-Remote #LI-EI1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/chime-financial-inc-cx-partner-manager

Read the full description
Operations Chime Financial, Inc: Genesys Platform Program Lead

Leads Genesys Cloud CX platform strategy, architecture, and governance for enterprise contact center operations while managing vendor relationships and driving continuous improvement.

Lead Remote Posted about 20 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, USA

About the role

Chime is undergoing one of the most significant transformations in our member support history by migrating our enterprise contact center to Genesys Cloud CX. We are seeking a Genesys Platform Lead to serve as the internal authority for this platform: ensuring the migration lands correctly and the platform continues to operate at its best long after launch. This is not a build-and-hand-off engagement; the role serves as an ongoing "watchtower" – accountable for correct configuration, rigorous governance, and continuous improvement. 

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Own the solution architecture for Genesys Cloud CX — defining how it's configured, integrated with our CRM, WFM, bots, and identity systems, and governed so complexity doesn't quietly accumulate over time.
  • Be the internal reviewer for every significant architectural decision made by our Systems Implementer and Managed Services Provider, validating that what gets built actually aligns with Chime's standards and long-term operating model.
  • Lead our most complex Genesys initiatives — from new AI platform integrations to major IVR redesigns — translating business and CX requirements into technically sound platform designs and keeping delivery tracks aligned across Engineering, SI, and MSP.
  • Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational priorities to influence the Genesys product roadmap.
  • Drive platform effectiveness through data — measuring utilization and feature adoption, identifying optimization opportunities, and building a continuous improvement roadmap that improves routing performance, cost efficiency, and operational resilience.
  • Participate in CAB (Change Advisory Board) governance as the platform technical authority, ensuring changes are architecturally sound before release and partnering with the PMO/Change/Governance team to keep things well-sequenced and safe to deploy.
  • Build institutional knowledge that outlasts any one vendor or individual — through documentation, runbooks, and architecture decision records that keep Chime genuinely independent in how we operate this platform.

To thrive in this role, you have

  • 5+ years of experience in contact center platform operations, architecture, or technical program management — you've been in the weeds on real deployments, not just advised from the sidelines.
  • Deep hands-on knowledge of Genesys Cloud CX, including Architect (IVR/flow design), ACD routing, queue management, skills-based routing, and platform administration.
  • A track record of holding SIs or MSPs accountable — you know how to manage vendor relationships against contracts and SLAs, and you're comfortable escalating when commitments aren't being met.
  • Strong solution architecture skills: you think in integration patterns, governance frameworks, and technical standards, and you know how to design for the long term rather than just solving the problem in front of you.
  • Experience leading complex, multi-workstream technical programs with third-party implementers — you can keep dependencies untangled and prevent the kind of silent integration failures that only surface at go-live.
  • The ability to move fluidly between deep technical design and clear communication with non-technical stakeholders — translating architectural tradeoffs into language that lands with business and CX leaders.
  • Bonus points for: Genesys Cloud CX Architect Certification; experience with CCaaS migrations; familiarity with Zendesk, NICE IEX, Okta/SCIM, or bot/AI integrations; background in financial services or regulated industries; or experience with Terraform-based Genesys configuration.

#LI-BE1 #LI-Remote

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/chime-financial-inc-genesys-platform-program-lead

Read the full description
Operations Senior Manager, Pre-Litigation Operations at EvenUp

Oversee multiple remote case management teams through team leads, ensuring high-volume personal injury cases are processed efficiently while developing managers and optimizing workflows.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

In this role, you will oversee multiple remote teams of case managers responsible for driving pre-litigation personal injury cases through their critical early stages. You’ll lead through the team leads who manage those groups day to day, setting direction for your teams, developing your managers, and holding them to a consistently high standard. Leveraging a suite of industry-leading AI tools and systems, you’ll ensure that every case is handled with precision, urgency, and care, while fostering a culture of excellence, accountability, and collaboration across a distributed team.

This is a fully remote leadership role for a deeply experienced professional who excels in high-volume, detail-driven environments, leads other leaders effectively, and takes pride in developing managers, optimizing workflows, and ensuring that every client’s experience reflects the firm’s highest standards.

What You’ll Do

Leadership & Team Management

  • Oversee the day-to-day operations and overall performance of multiple remote case management teams, leading through the team leads who manage them directly.

  • Hire, coach, and develop team leads and managers, building their capabilities as people-managers and holding them accountable for their teams’ results.

  • Establish the structure, rituals, and standards that keep your distributed, multi-team group aligned and high-performing.

  • Run regular leadership meetings, performance reviews, and case reviews to ensure standards, adherence to process, and timely resolution of cases across teams and time zones.

  • Monitor capacity, workloads, and case distribution across your teams to maintain balance, efficiency, and consistent output.

  • Partner with firm leadership to translate broader goals and priorities into clear direction for your teams.

Operational Oversight

  • Ensure all pre-litigation cases are managed from claims setup and investigation through lien resolution with complete documentation and strict adherence to timelines.

  • Oversee claim initiation, medical record and billing retrieval, care management, demand preparation, and lien resolution processes across your teams.

  • Identify and implement process improvements that enhance operational speed, accuracy, and consistency at scale.

  • Uphold the firm’s quality standards in every aspect of documentation, communication, and client interaction.

Client & Partner Coordination

  • Support your teams in managing client communication, ensuring empathy, clarity, and responsiveness.

  • Resolve escalated issues related to treatment, insurance communication, or liens.

  • Collaborate with attorneys, paralegals, and external providers to ensure cases are well-prepared for negotiation and resolution.

Cross-Functional Partnership

  • Partner closely with cross-functional teams in product, engineering, and data to help build and refine our industry-leading tools and systems.

What You’ll need

  • Have 10+ years of experience in personal injury legal operations, case management, or insurance claims, including significant experience leading other managers (a manager of managers).

  • Have led and scaled multiple teams in high-volume, fast-paced environments while maintaining strong attention to detail.

  • Have successfully led remote or distributed teams, and know how to build trust, accountability, and performance across teams you don’t sit with in person.

  • Are highly proficient with technology, quick to adopt new tools, and energized by working in an AI-forward environment, leveraging digital systems to drive efficiency, accuracy, and innovation.

  • Are a proactive leader who develops strong managers and holds your teams accountable to high standards.

  • Communicate clearly, professionally, and confidently with clients, team members, and firm leadership.

  • Have strong organizational, problem-solving, and process-improvement skills.

  • Thrive with ownership over your teams while partnering effectively within a larger leadership structure.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family.

  • Additional insurance coverage options for life, accident, or critical illness.

  • Flexible paid time off, sick leave, short-term and long-term disability.

  • 10 US observed holidays, and Canadian statutory holidays by province.

  • A home office stipend.

  • 401(k) for US-based employees and RRSP for Canada-based employees.

  • Paid parental leave.

  • A local in-person meet-up program.

  • Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read the full description
Operations Logistics Coordinator (SL) at Zelh

Builds 40-50 truckloads daily in transportation management systems, schedules appointments, and identifies automation opportunities to improve logistics efficiency.

Junior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We are seeking a dedicated and detail-oriented Logistics Coordinator, whoefficiently builds loads in client’s transportation management systems, schedules pickups and deliveries through the designated appointment platforms, and continuously applies and improves the standard operating procedures (SOPs) provided for each account. The role is metrics-driven, with a daily production target and a clear mandate to identify and pursue automation opportunities that increase throughput while maintaining accuracy.

Responsibilities:

  • Build 40–50 truckload (TL) loads per day, entering shipment information accurately into Echo’s systems.

  • Build loads using Optimizer and Accelerator, and build through Vooma where applicable per the account SOP.

  • Schedule and reschedule pickup and delivery appointments through BiggerPicture.

  • Follow the account-specific SOPs provided for each assigned account, ensuring loads are built and scheduled to customer requirements.

  • Progressively identify and pursue automation opportunities within the SOPs to increase production and reduce manual effort.

  • Validate shipment details (locations, dates, references, commodity, and special instructions) before releasing loads.

  • Add notes and documentation to the relevant systems to provide full visibility of the load’s build and scheduling history.

  • Communicate with shippers, receivers, and internal teams to confirm or correct appointment details when required.

  • Answer and action emails related to building and scheduling in a timely manner.

  • Partner with sales pods and operations to remove building and scheduling tasks from their workflows entirely.

  • Escalate exceptions, blockers, and recurring issues to the appropriate Echo managers and team leads.

  • Meet personal and team qualitative and quantitative targets.

Requirements

  • Working knowledge of Optimizer and Accelerator for load building.

  • Ability to schedule appointments through BiggerPicture and build through Vooma where applicable.

  • Comfortable working with current technology and competent in Microsoft Office products (Word, Excel, Outlook) and Google Sheets, with strong internet navigation skills and a minimum 20 words-per-minute typing average.

  • Aptitude for identifying process-automation opportunities and applying SOP improvements.

  • Team-player attitude, both within the department and partnering with employees across the organization.

  • Strong multitasking and organizational skills.

  • Fluent in English, with strong verbal and written communication skills.

  • Attention to detail is paramount.

  • Time management, problem-solving, motivation, flexibility, adaptability, and proactiveness.

Working conditions:

  • Working schedule: Monday - Friday 07:30-16:30 CST

Start date - Oct 19th

  • Competitive Salary in USD

  • Remote or office mode of work

  • 10+ business days of paid time off

  • English courses

  • Equipment provided

We are eager to fill this position, if you are detail-oriented and thrive in a team setting, we encourage you to apply and become a part of our dynamic logistics team.

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Operations Senior Impartner Admin, PRM

Manages Impartner PRM platform administration, partner relationships, and ecosystem operations for Twilio's partner network.

Senior Remote Posted 1 day ago Jobicy AI
What this role involves
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower...
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Operations (PH) Supply Chain Associate - Remote (US Hours)

Manages supply chain operations and logistics coordination for a global egg distribution company serving major retail and food manufacturing clients.

Junior Remote Posted 1 day ago Himalayas
What this role involves
Eggs Unlimited is one of the world’s largest suppliers of eggs, servicing the biggest retail and food manufacturing companies around the globe.
Read the full description
Operations Coinbase: Senior Manager, Clearing Operations

Senior manager oversees end-to-end clearing, settlement, and reconciliation operations for a cryptocurrency derivatives exchange while managing external clearinghouse relationships and regulatory compliance.

Lead Remote Posted 8 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - USA

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

The Senior Manager, Clearing Operations will own the end-to-end post-trade clearing function for Coinbase Derivatives Exchange (CDE), serving as the primary interface with external clearinghouses, clearing members, and FCM counterparties. This role on our Finance team is central to scaling Coinbase's CFTC-regulated derivatives, options, and prediction markets operations to industry-leading institutional standards.

What you'll do:

  • Own day-to-day clearing, settlement, margin, and position reconciliation across CDE, including incident management and escalation with Engineering, Risk, Legal, Compliance, and external counterparties.
  • Lead relationships with external clearinghouses, clearing members, FCM counterparties, and regulators, ensuring timely resolution of clearing issues and strong institutional partnerships.
  • Drive the development and continuous improvement of clearing procedures, controls, and risk frameworks to meet CFTC regulatory standards across listed derivatives, options, and prediction markets.
  • Partner with Product and Engineering to ensure clearing infrastructure supports new product launches, including emerging prediction market structures, through operational readiness testing and mock-day exercises.
  • Build and scale a high-performing clearing operations team, establishing KPIs, SLAs, workflows, and succession plans that grow with Coinbase.
  • Support regulatory filings, DCO/FCM governance requirements, and audit responses as Coinbase's subject matter expert in clearing operations.

Required Skills and Experience:

  • 7+ years of experience in clearing operations at a CFTC-regulated exchange, clearinghouse, FCM, or comparable institution, with direct experience at a CFTC-registered DCO, DCM, or FCM in a clearing or post-trade capacity.
  • Deep expertise in the full trade lifecycle for CFTC-regulated derivatives: clearing, settlement, margining, default management, position reconciliation, and delivery across listed futures, options on futures, and prediction markets.
  • Proven experience managing relationships with industry clearinghouses and utilities (e.g., CME Clearing, ICE Clear U.S., OCC) and overseeing clearing member and FCM counterparty obligations.
  • Track record of building and leading teams responsible for operationally critical functions, with demonstrated ability to establish scalable processes, controls, and risk frameworks.
  • Strong working knowledge of CFTC regulations, DCO rulebook requirements, and FCM obligations, with experience contributing to regulatory filings and audit responses.
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

P77059

#LI-Remote

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 

 

Annual base salary range (excluding equity and bonus):$227,630—$267,800 USD
  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
  • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

To apply: https://weworkremotely.com/remote-jobs/coinbase-senior-manager-clearing-operations

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Operations Lead Oracle Cloud Supply Chain Consultant

Leads Oracle Cloud Supply Chain Management implementation and consulting for ERP projects, managing SCM workflows and system configuration.

Lead Remote Posted 8 days ago Himalayas
What this role involves
This is a remote position. We are seeking an experienced Lead Oracle Cloud Supply Chain Consultantto lead the Supply Chain Management (SCM) workstream for an Oracle Fusion Cloud ERP implementation in Tunisia.
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Operations Operations Specialist I-III (UK) at Airspace

Operations specialist sets up time-critical freight orders, manages customer communications, and tracks shipments through completion on the Airspace platform.

Junior Remote Posted 9 days ago RemoteFirstJobs Product
What this role involves

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

  • Set up new orders by adhering to both standard work practices and client-specific SOP instructions
  • The ability to rapidly move from one critical task to another and working all orders within the respective view; unless otherwise directed by an ops leader
  • Verification that drivers have picked up or recovered the correct piece(s)
  • Accurately confirming flight departures by use of AWB tracking
  • Following all process and communication standards within our various team outlets
  • Stay up to date on all announcements and training involving new system features and process changes.

Proactive Customer Updates

  • Follow all customer delay notification preferences in providing timely updates by use of the preferred method of communication
  • With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving

  • Ability to update, manage, and/or change airway bills using initial or tenured training.
  • Ability to source driver coverage for any segment of an order.
  • Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
  • Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications

  • Timely acknowledgment and action of all email, phone and text requests
  • Expected to consistently meet all minimum metric expectations for phone availability and acceptance
  • Proper use of the various phone statuses
  • Order placement for customers who are unable to place orders via the online portal
  • Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements for an entry level position. Metric expectations will increase with each advancement.

  • Maintain high level of customer service while communicating with internal and external parties through

    • Slack
    • Zendesk
    • Inbound/Outbound phone calls and texts
    • Internal meetings
  • Maintain high level of team contributions in the following areas:

    • Communication
    • Order updates
    • Accuracy based on Standard Work procedures

Compensation

Salary Range: €36,000 – €65,000 annual salary. Salary is determined by factors such as experience, expertise, and location.

Core Values:

  • We are One Team. We believe we all accomplish more when we are working together.
  • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
  • We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
  • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
  • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Read the full description
Operations Operations Specialist I-III (UK) at Airspace

Operations specialist sets up time-critical freight orders on the Airspace platform, manages customer communication, and tracks shipments from start to finish.

Junior Remote Posted 9 days ago RemoteFirstJobs Product
What this role involves

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

  • Set up new orders by adhering to both standard work practices and client-specific SOP instructions
  • The ability to rapidly move from one critical task to another and working all orders within the respective view; unless otherwise directed by an ops leader
  • Verification that drivers have picked up or recovered the correct piece(s)
  • Accurately confirming flight departures by use of AWB tracking
  • Following all process and communication standards within our various team outlets
  • Stay up to date on all announcements and training involving new system features and process changes.

Proactive Customer Updates

  • Follow all customer delay notification preferences in providing timely updates by use of the preferred method of communication
  • With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving

  • Ability to update, manage, and/or change airway bills using initial or tenured training.
  • Ability to source driver coverage for any segment of an order.
  • Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
  • Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications

  • Timely acknowledgment and action of all email, phone and text requests
  • Expected to consistently meet all minimum metric expectations for phone availability and acceptance
  • Proper use of the various phone statuses
  • Order placement for customers who are unable to place orders via the online portal
  • Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements for an entry level position. Metric expectations will increase with each advancement.

  • Maintain high level of customer service while communicating with internal and external parties through

    • Slack
    • Zendesk
    • Inbound/Outbound phone calls and texts
    • Internal meetings
  • Maintain high level of team contributions in the following areas:

    • Communication
    • Order updates
    • Accuracy based on Standard Work procedures

Compensation

Salary Range: €36,000 – €65,000 annual salary. Salary is determined by factors such as experience, expertise, and location.

Core Values:

  • We are One Team. We believe we all accomplish more when we are working together.
  • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
  • We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
  • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
  • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Read the full description
Operations Field Service Scheduler (Simpro)

Manages field service scheduling and purchasing operations for a solar company using SimPro software, ensuring operational accuracy and efficiency.

Mid Remote Posted 9 days ago Himalayas
What this role involves
This is a remote position. Business Support Specialist (SimPro Scheduling & Purchasing) Remote | Philippines | Full-Time Php 40,000/month - 60,000/month Australian Business Hours (ACST hours), 5:30am–2:30pm PHT Long-Term Remote RoleIf you’re a high-performing operations professional who thrives on operational data accuracy, field-service scheduling, and working directly with a scaling South Australian solar leader that values strategic impact over simple task completion — keep reading.
Read the full description
Operations Mixpanel: Revenue Strategy & Operations Manager

Manages revenue operations, analyzes business metrics, and builds processes to support North America sales strategy and execution.

Mid Remote Posted 10 days ago We Work Remotely — Programming
What this role involves

Headquarters: New York City, US (Remote)

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.

About the Team

The Revenue Operations team at Mixpanel partners with the Regional Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As Revenue Strategy & Operations Manager, you will own core business operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with the VP of North America and cross-functional teams to quickly understand opportunities and implement solutions.

Responsibilities

  • Primary advisor to North America VP on end-to-end Go-To-Market operations
  • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
  • Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
  • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
  • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
  • Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue

We're Looking for Someone Who Has

  • 3+ years of total work experience in an analytical role (Sales Operations, Business Operations, Management Consulting)
  • Expert proficiency in financial modeling and analyzing complex and large data sets
  • Outstanding written and oral communication skills
  • Track-record of collaborating with cross-functional partners to lead transformation and growth
  • Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Bonus Points For

  • 2+ years of experience at a top tier Management or Strategy Consulting firm
  • 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
  • Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
  • Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
  • Direct or indirect management experience with global sales leaders in worldwide regions
  • Demonstrable passion for the data analytics industry
  • Comfortable working with ambiguity

#LI-Hybrid

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range$148,000—$200,000 USD

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Make Bold Bets: We choose courageous action over comfortable progress.
  • Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
  • One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
  • Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
  • Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
  • Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

To apply: https://weworkremotely.com/remote-jobs/mixpanel-revenue-strategy-operations-manager

Read the full description
Operations Mixpanel: Revenue Strategy & Operations Manager

Manages revenue operations, financial modeling, and go-to-market strategy for a region while advising leadership on sales performance metrics and operational improvements.

Mid Remote Posted 10 days ago We Work Remotely — Programming
What this role involves

Headquarters: San Francisco, US (Remote)

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.

About the Team

The Revenue Operations team at Mixpanel partners with the Regional Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As Revenue Strategy & Operations Manager, you will own core business operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with the VP of North America and cross-functional teams to quickly understand opportunities and implement solutions.

Responsibilities

  • Primary advisor to North America VP on end-to-end Go-To-Market operations
  • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
  • Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
  • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
  • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
  • Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue

We're Looking for Someone Who Has

  • 3+ years of total work experience in an analytical role (Sales Operations, Business Operations, Management Consulting)
  • Expert proficiency in financial modeling and analyzing complex and large data sets
  • Outstanding written and oral communication skills
  • Track-record of collaborating with cross-functional partners to lead transformation and growth
  • Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Bonus Points For

  • 2+ years of experience at a top tier Management or Strategy Consulting firm
  • 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
  • Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
  • Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
  • Direct or indirect management experience with global sales leaders in worldwide regions
  • Demonstrable passion for the data analytics industry
  • Comfortable working with ambiguity

#LI-Hybrid

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range$148,000—$200,000 USD

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Make Bold Bets: We choose courageous action over comfortable progress.
  • Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
  • One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
  • Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
  • Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
  • Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

To apply: https://weworkremotely.com/remote-jobs/mixpanel-revenue-strategy-operations-manager

Read the full description
Operations CPT-11404 Construction Administrative Virtual Assistant at 20four7VA

Virtual assistant handles construction administrative tasks including estimating, invoicing, client follow-up, and project documentation for a Louisiana-based construction company.

Junior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11404 Construction Administrative Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.

The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.

The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Construction & Estimating Support

  • Assist with preparing detailed estimates and proposals
  • Organize project information, pricing, materials, and supporting documentation
  • Support commercial bid and estimating workflows
  • Prepare invoices and other project documentation
  • Maintain organized project records

Client & Project Follow-Up

  • Follow up with clients regarding estimates, invoices, and project updates
  • Send progress photos and routine project communications
  • Help communicate schedule, material, or project updates as directed
  • Track outstanding client follow-ups and next steps

Administrative Support

  • Handle recurring computer-based and back-office tasks
  • Maintain customer and project information
  • Assist with CRM management as systems are implemented
  • Organize documents, photos, estimates, and invoices
  • Support additional administrative responsibilities as assigned

Light Social Media (Secondary)

  • Create approximately 1–2 simple Facebook project-update posts per week
  • Use project photos and information provided by the client
  • Utilize AI tools such as ChatGPT or Claude to assist with captions while ensuring content sounds natural and personalized

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous administrative or business support experience required
  • Construction, contracting, or home services experience preferred
  • Estimating or invoicing experience preferred
  • Commercial construction experience is a plus
  • Strong computer and organizational skills
  • CRM experience preferred
  • Strong written English communication
  • Experience using AI productivity tools is a plus
  • Light social media experience is a plus

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • GoHighLevel (client will be transitioning to this at some point)
  • Microsoft Office / Google Workspace
  • Microsoft Excel / Google Sheets
  • ChatGPT / Claude
  • Facebook/Instagram

IDEAL CANDIDATE PROFILE

  • Organized and detail-oriented
  • Comfortable with numbers, estimates, and documentation
  • Strong follow-through
  • Proactive and able to work independently
  • Comfortable communicating with construction clients
  • Able to learn the owner’s processes and gradually take on more responsibility
  • Comfortable using AI tools to improve efficiency

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: TBD - Flexible CST Business Hours

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: TBD - Flexible CST Business Hours
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: Female
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (native or near native English accent required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations CPT-11404 Construction Administrative Virtual Assistant at 20four7VA

Virtual assistant handles construction company back-office tasks including estimating, invoicing, client follow-up, and project administration.

Junior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11404 Construction Administrative Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.

The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.

The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Construction & Estimating Support

  • Assist with preparing detailed estimates and proposals
  • Organize project information, pricing, materials, and supporting documentation
  • Support commercial bid and estimating workflows
  • Prepare invoices and other project documentation
  • Maintain organized project records

Client & Project Follow-Up

  • Follow up with clients regarding estimates, invoices, and project updates
  • Send progress photos and routine project communications
  • Help communicate schedule, material, or project updates as directed
  • Track outstanding client follow-ups and next steps

Administrative Support

  • Handle recurring computer-based and back-office tasks
  • Maintain customer and project information
  • Assist with CRM management as systems are implemented
  • Organize documents, photos, estimates, and invoices
  • Support additional administrative responsibilities as assigned

Light Social Media (Secondary)

  • Create approximately 1–2 simple Facebook project-update posts per week
  • Use project photos and information provided by the client
  • Utilize AI tools such as ChatGPT or Claude to assist with captions while ensuring content sounds natural and personalized

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous administrative or business support experience required
  • Construction, contracting, or home services experience preferred
  • Estimating or invoicing experience preferred
  • Commercial construction experience is a plus
  • Strong computer and organizational skills
  • CRM experience preferred
  • Strong written English communication
  • Experience using AI productivity tools is a plus
  • Light social media experience is a plus

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • GoHighLevel (client will be transitioning to this at some point)
  • Microsoft Office / Google Workspace
  • Microsoft Excel / Google Sheets
  • ChatGPT / Claude
  • Facebook/Instagram

IDEAL CANDIDATE PROFILE

  • Organized and detail-oriented
  • Comfortable with numbers, estimates, and documentation
  • Strong follow-through
  • Proactive and able to work independently
  • Comfortable communicating with construction clients
  • Able to learn the owner’s processes and gradually take on more responsibility
  • Comfortable using AI tools to improve efficiency

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: TBD - Flexible CST Business Hours

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: TBD - Flexible CST Business Hours
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: Female
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (native or near native English accent required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations CPT-11404 Construction Administrative Virtual Assistant at 20four7VA

Virtual assistant handles construction administrative tasks including estimating, invoicing, client follow-up, and project documentation for a Louisiana-based construction company.

Junior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: Independent Contractor – CPT-11404 Construction Administrative Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.

The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.

The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Construction & Estimating Support

  • Assist with preparing detailed estimates and proposals
  • Organize project information, pricing, materials, and supporting documentation
  • Support commercial bid and estimating workflows
  • Prepare invoices and other project documentation
  • Maintain organized project records

Client & Project Follow-Up

  • Follow up with clients regarding estimates, invoices, and project updates
  • Send progress photos and routine project communications
  • Help communicate schedule, material, or project updates as directed
  • Track outstanding client follow-ups and next steps

Administrative Support

  • Handle recurring computer-based and back-office tasks
  • Maintain customer and project information
  • Assist with CRM management as systems are implemented
  • Organize documents, photos, estimates, and invoices
  • Support additional administrative responsibilities as assigned

Light Social Media (Secondary)

  • Create approximately 1–2 simple Facebook project-update posts per week
  • Use project photos and information provided by the client
  • Utilize AI tools such as ChatGPT or Claude to assist with captions while ensuring content sounds natural and personalized

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous administrative or business support experience required
  • Construction, contracting, or home services experience preferred
  • Estimating or invoicing experience preferred
  • Commercial construction experience is a plus
  • Strong computer and organizational skills
  • CRM experience preferred
  • Strong written English communication
  • Experience using AI productivity tools is a plus
  • Light social media experience is a plus

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • GoHighLevel (client will be transitioning to this at some point)
  • Microsoft Office / Google Workspace
  • Microsoft Excel / Google Sheets
  • ChatGPT / Claude
  • Facebook/Instagram

IDEAL CANDIDATE PROFILE

  • Organized and detail-oriented
  • Comfortable with numbers, estimates, and documentation
  • Strong follow-through
  • Proactive and able to work independently
  • Comfortable communicating with construction clients
  • Able to learn the owner’s processes and gradually take on more responsibility
  • Comfortable using AI tools to improve efficiency

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: TBD - Flexible CST Business Hours

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: TBD - Flexible CST Business Hours
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: Female
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (native or near native English accent required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations Business Operations Coordinator

Coordinates business operations including CRM management, billing, invoicing, and scheduling for the organization.

Junior Remote Posted 10 days ago Himalayas
What this role involves
Business Operations CoordinatorCRM Management | Billing & Invoicing | Scheduling | Business Operations | Remote Position Type: Full-Time, Remote Working Hours: U.
Read the full description
Operations Principal Business Operations Manager – Remote (USA)

Leads business operations strategy, process optimization, and cross-functional coordination for the organization.

Lead Remote Posted 11 days ago Jobicy AI
What this role involves
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...
Read the full description
Operations Principal Business Operations Manager – Remote (USA)

Leads business operations strategy and execution across the organization, optimizing processes and systems to support company growth.

Lead Remote Posted 11 days ago Jobicy AI
What this role involves
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...
Read the full description
Operations Material Planning Manager- Remote at Prime Matter Labs

Leads cross-site material requirements and production planning across manufacturing facilities, managing supply planners and coordinating ERP/MRP platform implementation.

Lead Remote Posted 12 days ago RemoteFirstJobs Product
What this role involves

Material Planning Manager

Overview:

We’re Prime Matter Labs, a personal care product manufacturer with over 35 years of experience formulating, compounding, and filling products for some of the most successful and respected brands in the world.

We exist to bring better products to the world by empowering our customers to bring their ideas to life. We strive to be their most valuable partner, delivering a level of efficiency, service, and support unmatched in the industry.

Last year, we embarked on a bold new vision to be the leading product development and production partner in the country for emerging and established brands.  To realize that vision, we’re investing at an unprecedented level in new technology, processes, and plans that will completely rethink the way that brands view and interact with their manufacturer. We’re building the platform that will allow us to serve as the foundation of our customer’s branded products, from their first sample to their million unit product run, and every step in between.

Come help us build the future of the personal care and beauty landscape, one partnership at a time.

Position Summary:

The MRP Manager owns cross-site material requirements and production planning across Prime Matter Labs’ manufacturing network. Reporting to the Director, S&OP / Planning and leading a team of site-based Production & Supply Planners, this role ensures raw materials, components, and capacity are aligned to produce a reliable, achievable production plan at every facility. The MRP Manager will also play a lead role in defining and organizing the company’s transition to a new ERP/MRP platform, ensuring planning processes, data, and reporting are standardized and ready to scale across sites.

Responsibilities:

  • Lead cross-site MRP and production planning, directly managing the Production & Supply Planners at each manufacturing site (East, West, and NYC) to ensure a consistent, coordinated planning approach.
  • Own the accuracy and integrity of the Master Production Schedule at each site, ensuring alignment with the consolidated demand plan, raw-material and component availability, and equipment capacity.
  • Partner with the Director, S&OP / Planning in the monthly Sales & Operations Planning process, reconciling the network-wide demand plan with production capacity and supply constraints.
  • Standardize MRP planning parameters and best practices across all sites, including safety stock levels, reorder points, lot sizing, and lead times.
  • Help define and organize the company’s ERP/MRP system transition: document current-state planning processes, define future-state requirements, and translate them into system configuration in partnership with IT and finance stakeholders.
  • Lead data readiness for the ERP/MRP transition, including item master, bill of materials, routing, and lead-time data across all sites, and coordinate data migration, testing, and validation.
  • Own user acceptance testing and training for site planners during the ERP/MRP transition, and drive adoption and change management through go-live and stabilization.
  • Coach, develop, and manage the performance of the Production & Supply Planner team across sites, setting clear expectations and providing regular feedback.
  • Monitor and report planning KPIs across the network (schedule adherence, on-time delivery, inventory turns, and plan-to-actual variance), leading root-cause analysis and corrective action.
  • Partner with purchasing to resolve material shortages and align supply commitments with the production plan, with particular attention to long-lead-time and shelf-life-sensitive raw materials and components.
  • Identify and help resolve capacity constraints across sites, prioritizing production and coordinating trade-offs with site leadership and the Director, S&OP / Planning.
  • Serve as the subject-matter expert on MRP/ERP planning logic and system configuration; troubleshoot data integrity issues and drive continuous improvement in planning accuracy.
  • Support analysis of how the long-term forecast impacts equipment capacity across the network, informing new-project site assignments and future equipment needs.
  • Ensure each site maintains a firm four-week production schedule, providing planners with the data and direction needed to hold the plan.

Qualifications:

  • Bachelor’s degree in supply chain management, operations, business, engineering, or a related field.
  • 5+ years of experience in production planning, materials planning, or MRP within a manufacturing environment, including 2+ years in a leadership or supervisory capacity.
  • Experience planning across multiple manufacturing sites strongly preferred.
  • Hands-on experience with ERP/MRP systems (e.g., Business Central, SAP, Oracle, NetSuite); experience leading or supporting an ERP/MRP implementation or system transition strongly preferred.
  • Strong working knowledge of MRP logic, bills of materials, routings, capacity planning, and materials management principles.
  • Experience in personal care, cosmetics, CPG, nutraceutical, or other FDA-regulated contract manufacturing (CDMO) strongly preferred.
  • Proven people-management skills, with the ability to lead and develop a distributed, site-based planning team.
  • Strong analytical skills and proficiency in Microsoft Office, especially Excel.
  • Excellent written and verbal communication skills, with the ability to influence and align cross-functional and cross-site stakeholders.
  • Organized, detail-oriented, and able to manage in a complex, fast-paced, multi-site environment.
  • APICS/ASCM certification (CPIM or CSCP) is a plus.
  • Ability to travel to Prime Matter Labs manufacturing sites (East, West, and NYC) as needed.

Benefits:

  • Competitive compensation package
  • Health, dental, and vision benefits
  • 401K program
  • The spirit of a startup with the security of an established, profitable industry leader
  • The opportunity to make waves in a $250B industry
  • Paid time off and company-observed holidays

Physical Requirements

•           Primarily office-based work environment during regular business hours.

•           Frequent use of a computer, phone, and standard office equipment.

•           Ability to lift and carry up to 20 pounds (files, binders, or office materials).

•           Ability to sit, stand, walk, bend, and reach as needed throughout the workday.

Equal Employment Opportunity Statement

Prime Matter Labs is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, cultures, and experiences. Prime Matter Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

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