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Manages post-sale client relationships and drives product adoption and performance optimization for a portfolio of Visa clients.
Reviews pathology tissue samples for accuracy and completeness, interprets reports, enters data, and resolves discrepancies in a clinical laboratory setting.
Customer Success Manager owns stadium and arena relationships, proactively monitors high-volume venues, and ensures kiosk systems operate flawlessly during critical events.
Drive customer adoption and expansion of an AI automation platform, acting as a trusted advisor from onboarding through renewals while gathering product feedback.
Manages customer relationships for sports venue clients from implementation through renewal, monitoring AI-powered kiosk performance and proactively addressing issues.
Customer Success Manager II drives adoption and expansion of Tines' automation platform, guiding customers through onboarding, support, and renewal while serving as a trusted advisor and product feedback bridge.
Bilingual case manager coordinates care and support for high-need Medicaid/Medicare patients across clinical, behavioral, and social services.
Provide technical support to transit agencies and partners by troubleshooting platform and hardware issues, managing incidents, and coordinating resolutions across 1st and 2nd line support.
Resolves customer order issues and ticket escalations in a fulfillment operation, serving as first point of escalation for the support team.
Manage relationships with military and government agencies in South Korea and ANZ, ensuring customer success and satisfaction with Planet's satellite imagery and geospatial solutions.
Manage customer relationships with military and government agencies across South Korea and ANZ, ensuring they maximize value from Planet's satellite imagery and geospatial solutions.
Manages customer relationships with parking facility owners, proactively identifies optimization opportunities, and ensures customer success with AirGarage's parking management platform.
Enterprise Customer Success Manager drives adoption and expansion of AI data infrastructure offerings with enterprise customers, managing portfolios and guiding clients through onboarding to renewal.
Manages enterprise customer success for AI data platform, driving adoption and expansion through strategic account management and cross-functional coordination.
Enterprise Customer Success Manager manages a portfolio of AI/ML enterprise accounts, driving adoption and expansion of human data infrastructure offerings while serving as a trusted advisor across technical and business stakeholders.
Partner with enterprise customers to drive adoption and expansion of human data offerings, managing the full success lifecycle from onboarding through renewal.
Manages customer success for digital-first clients by driving adoption, retention, and expansion through automation, enablement programs, and data-driven interventions.
Triage and resolve technical support tickets, conduct customer discovery calls, and prepare handoffs for senior engineers at a fintech identity risk platform.
Digital Customer Success Manager drives adoption, retention, and expansion for a scaled customer base through enablement programs, usage analytics, and strategic account management.
Manage a portfolio of high-value clients as their trusted advisor, driving onboarding, account health, and long-term satisfaction while advocating for product improvements.