Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Sales Sales Manager, B2C at Colibri Group

Lead and coach a distributed B2C sales team of 12-20 professionals, track performance metrics, and provide feedback to improve conversion and productivity.

Lead Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

At Colibri Group, culture is at the heart of everything we do. Our values Love, Joy, Boldness, Teamwork, and Curiosity guide how we work together, support our customers, and make a difference in the communities we serve.

Colibri Group is a leader in online professional education, serving more than one million learners each year across a family of trusted education brands. This role supports our consumer sales organization, helping ensure prospective learners receive a consistent, high quality sales experience while our frontline teams have the coaching, tools, processes, and support they need to perform at their best.

Come Build What’s Next

We’re looking for a Sales Manager, B2C to lead, coach, and support a nationally distributed team of frontline consumer sales professionals across our real estate education brands.

First and foremost, this is a coaching and people leadership role. You will work with an experienced and highly tenured sales team, helping strong performers continue to grow while identifying opportunities to improve conversion, customer conversations, productivity, and overall sales performance.

You will also play an important role in the day-to-day operation of the business. Our teams work across multiple time zones, nine brands, several systems, and four different point-of-sale platforms. The right person will be comfortable learning quickly, removing roadblocks, using data to understand what is happening within the business, and helping the team navigate a complex environment.

We are not looking for someone to come in and change everything that already works. We are looking for a thoughtful, hands-on leader who can build trust, strengthen performance, and help an established team reach the next level without micromanaging them.

What You’ll Do

  • Lead, coach, and develop a nationally distributed B2C sales team of approximately 12 to 20 professionals through regular one-on-ones, call coaching, performance conversations, and individualized development

  • Track daily, weekly, monthly, and quarterly performance across revenue, conversion, inbound and outbound activity, productivity, and other key sales measures, using those insights to guide coaching and action

  • Listen to customer conversations, identify patterns and opportunities, and provide practical feedback that helps experienced sales professionals improve their performance

  • Support the day-to-day execution of teams working across multiple time zones, helping remove operational or system roadblocks and ensuring the team has the support and coverage needed to serve customers effectively

  • Reinforce strong CRM and sales process discipline while learning and navigating HubSpot, multiple point-of-sale systems, reporting tools, and processes across several brands

  • Partner closely with Sales Leadership, Marketing, Finance, HR, Talent Acquisition, Operations, Systems, and Site Leadership on hiring, onboarding, workforce planning, reporting, process improvements, and broader business priorities

What You’ll Bring

  • 4+ years of experience in B2C sales, inside sales, contact center sales, enrollment sales, or another consumer sales environment, including direct experience leading frontline sales professionals

  • A strong coaching mindset with demonstrated success developing sales talent, improving performance, and creating accountability without relying on a micromanagement approach

  • Direct experience owning measurable team outcomes such as revenue, conversion, sales activity, productivity, or other performance goals

  • Strong comfort with sales technology and CRM platforms such as HubSpot, Salesforce, or comparable systems, along with the ability to learn new tools and processes quickly

  • Experience using sales reports, performance data, call insights, and customer behavior to identify trends, communicate recommendations, and improve team execution

  • Comfort leading a nationally distributed team across multiple time zones and the flexibility to support a consumer sales environment that may occasionally require availability outside traditional business hours

Tools, Platforms, and Methodologies You May Use

Experience with every tool or platform below is not required. We are most interested in your ability to learn quickly, use technology confidently, and turn sales data and customer conversations into meaningful coaching and better performance.

  • HubSpot, Salesforce, or comparable CRM platforms

  • Sales reporting, dashboarding, conversion analysis, and performance measurement tools

  • Call recording, conversation intelligence, and quality assurance platforms

  • Multiple point-of-sale systems and sales technology environments

  • AI, automation, workforce planning, and productivity tools that support sales coaching, reporting, and operational efficiency

Why You’ll Love Working Here

  • Take meaningful ownership of a nationally distributed frontline sales team and have a direct impact on how the team performs and develops

  • Coach an experienced group of sales professionals and help strong, tenured team members continue growing without disrupting what already works

  • Work across sales performance, conversion, customer experience, coaching, technology, and operational improvement

  • Build broad exposure across multiple education brands, systems, customer groups, and business partners

  • Partner closely with leaders across Sales, Marketing, Finance, HR, Operations, and Systems while bringing your own judgment and leadership to highly visible work

We Encourage You to Apply

You may not check every preferred box, and that is okay!

Candidates may come from B2C or inside sales leadership, enrollment or admissions sales, contact center sales, consumer services, professional education, or other consumer-facing sales environments where they have been accountable for developing people and delivering measurable results.

HubSpot experience is preferred, but experience with Salesforce or another comparable CRM can translate well.

This role does require recent experience directly leading or coaching frontline sales professionals. If your background has primarily focused on sales operations, CRM administration, analytics, reporting, or enablement without hands-on responsibility for developing a sales team and influencing its performance, this may not be the right opportunity.

Because our sales teams operate nationally across multiple time zones, this role also requires flexibility. Consumer sales activity does not always fit neatly within traditional business hours, and there may be times when the team needs leadership support during evenings, weekends, or other high-demand periods.

If you enjoy developing people, digging into the numbers to understand what is happening, helping experienced sellers get even better, and jumping in when your team needs you, we would love to hear from you.

What You Can Expect From Our Hiring Process

We want our interview process to give you a clear picture of the role, the team, and what it’s like to work at Colibri while giving us the opportunity to understand your experience, leadership style, and what you’re looking for next.

While the exact process may vary slightly, you can generally expect:

  • Recruiter Conversation

An introductory conversation with a member of our Talent Acquisition team to learn more about your experience, career goals, and interest in Colibri. We’ll also share more about the role, team, compensation, and what to expect throughout the process.

  • Hiring Manager Conversation

A deeper conversation focused on your career experience, sales leadership, coaching approach, performance ownership, and how you have supported teams through growth, challenges, and change.

  • Team and/or Leadership Interviews

You may meet with additional leaders or cross-functional partners to explore the skills and experiences most relevant to the position and learn more about how the team works together.

  • Final Conversation and Decision

Depending on the interview team, there may be a final conversation with an additional leader or stakeholder. Our Talent Acquisition team will keep you informed about next steps and timing throughout the process.

Our goal is to make the experience thoughtful, respectful, and transparent. We encourage you to ask questions throughout the process. We’re evaluating the opportunity together.

Our Commitment to Inclusion

Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome, respected, and empowered to do their best work. We encourage qualified candidates from all backgrounds, experiences, and career paths to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Account Director - Promotional Medical Education at Lockwoodℱ

Manages client relationships and account teams in medical communications, oversees budgets, pursues new business opportunities, and mentors direct reports.

Lead Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

About Lockwood: Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies to address their objectives through medical communications. Our clients count on us to challenge their assumptions and help them creatively navigate around obstacles. From strategy through execution, we focus on accuracy, transparency, and scientific value to create programs that are evidence-based, clinically relevant, and contribute to the development of our clients’ brands. Over a third of our staff hold advanced scientific or medical degrees, and most work from where they live. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, we are more responsive to our clients, wherever and whenever they do business.

Summary: In this role, the Account Director will oversee all internal and external aspects of an account management team. Responsibilities include directly managing and mentoring account team staff, brainstorming and starting up new programs, troubleshooting, facilitating interdepartmental communication, providing staffing/resourcing reports, and contributing to new business development efforts if requested. External responsibilities include establishing and maintaining strong relationships with clients and key faculty, liaising with relevant medical associations and institutions, and presenting innovative ideas and exploring new business opportunities with current clients.

Responsibilities:

  • Handle daily management for assigned book of business
  • Establish and maintain strong relationships with client(s) and stakeholders
  • Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary
  • Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives
  • Oversee budgeting, financial monitoring, and reconciliation of individual projects
  • Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and participating in regular onsite client meetings
  • Hire and train account management staff; establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations for direct reports
  • Update senior management on account team activity, new business opportunities, and financial analyses and projections
  • Assign and manage account team workload
  • Work with department managers to identify and manage internal and external resources
  • Facilitate conflict resolution within and between departments or between account team members
  • Participate and/or lead team meetings

Direct Reports: May include Senior Project Managers, Project Managers, Associate Project Managers, Project Coordinators

Education: A bachelor’s degree is required. An advanced degree in science or business is preferred.

Professional Skills & Experience:

  • Seven plus years of relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a scientific setting is required.
  • Management experience in one or more of the following settings: pharmaceutical manufacturer, biotech, managed care hospital, medical communications company, or healthcare advertising agency is preferred.
  • The ability to quickly grasp and retain scientific and technical concepts is required.
  • Word, Excel, PowerPoint, Internet and strong presentation skills are required.
  • Business development skills are also required.
Read the full description
Project Management Team Lead - Trading at Alpaca

Lead a small engineering team building Alpaca's algo trading platform while maintaining hands-on coding, architecture decisions, and team roadmap ownership.

Lead Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

Your job is to lead the team building Alpaca’s algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. You will design and architect our platform by wearing many different hats in a small team. As a Team Lead you will still write code and make critical technical decisions, but you are also accountable for how the team works: what it builds, how it prioritizes, how it grows, and how reliably it ships.

This is a hands-on leadership role, not a pure management role. We expect you to stay close to the code and the system, and to spend a meaningful part of your time in the codebase, in design reviews, and on production issues. At the same time you will own the team’s roadmap, its delivery, and the development of the engineers on it.

The technical bar for this role is the same as our Senior/Staff Software Engineer bar: deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind.

You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading), and previous experience leading engineers.

What you will own:

  • Technical direction and architecture for the team’s services, including trade-off decisions and their long term consequences
  • Roadmap and delivery: breaking down ambiguous business goals into scoped, sequenced engineering work and shipping it predictably
  • Day-to-day execution: sprint or cycle planning, unblocking engineers, keeping work in flight visible to stakeholders
  • Code and design quality: setting the standard through reviews, design docs, and your own contributions
  • Production ownership: reliability, latency and correctness targets for the team’s systems, on-call health, and incident follow-through
  • People: hiring, onboarding, 1:1s, feedback, performance and career growth for a small team of engineers
  • Cross-team collaboration with product, operations, compliance, clearing and the other engineering teams

Requirements:

  • Strong, experienced software engineer at a senior or staff level who has led a team, formally or as a tech lead
  • Demonstrated ability to grow engineers: mentoring, feedback, and raising the level of people around you
  • Track record of delivering complex systems on schedule, including scoping, sequencing and cutting the right things
  • Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python
  • Low latency and high throughput optimization
  • Experience with messaging queues and message brokers
  • Analytical data-oriented mindset and skills
  • Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control
  • System design skills with object-oriented data modeling, service-oriented architectures, system abstraction
  • Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS)
  • Clear written and verbal communication, including with non-engineering stakeholders
  • Comfort operating with ambiguity and limited process, as expected at an early stage startup

Nice to have:

  • Experience hiring and building out an engineering team from a small base
  • Experience owning a production trading or brokerage system as the accountable lead
  • Algo trading experience (either professional or personal)
  • FIX protocol knowledge
  • Experience with observability, tracing, continuous profiling and benchmarking
  • Financial market (exchange, broker-dealers, clearing, etc.) knowledge
  • Experience with financial ledgers
  • Statistical and quantitative analysis skills
  • Experience with major cloud platforms (we primarily use GCP)
  • Experience with Docker and Kubernetes
  • Experience working with distributed, remote-first teams across time zones

How We Take Care of You:

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

Read the full description
Sales Sales Manager, B2C at Colibri Group

Leads and coaches a distributed B2C sales team of 12-20 professionals, tracking performance metrics and providing feedback to improve conversion and productivity.

Lead Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

At Colibri Group, culture is at the heart of everything we do. Our values Love, Joy, Boldness, Teamwork, and Curiosity guide how we work together, support our customers, and make a difference in the communities we serve.

Colibri Group is a leader in online professional education, serving more than one million learners each year across a family of trusted education brands. This role supports our consumer sales organization, helping ensure prospective learners receive a consistent, high quality sales experience while our frontline teams have the coaching, tools, processes, and support they need to perform at their best.

Come Build What’s Next

We’re looking for a Sales Manager, B2C to lead, coach, and support a nationally distributed team of frontline consumer sales professionals across our real estate education brands.

First and foremost, this is a coaching and people leadership role. You will work with an experienced and highly tenured sales team, helping strong performers continue to grow while identifying opportunities to improve conversion, customer conversations, productivity, and overall sales performance.

You will also play an important role in the day-to-day operation of the business. Our teams work across multiple time zones, nine brands, several systems, and four different point-of-sale platforms. The right person will be comfortable learning quickly, removing roadblocks, using data to understand what is happening within the business, and helping the team navigate a complex environment.

We are not looking for someone to come in and change everything that already works. We are looking for a thoughtful, hands-on leader who can build trust, strengthen performance, and help an established team reach the next level without micromanaging them.

What You’ll Do

  • Lead, coach, and develop a nationally distributed B2C sales team of approximately 12 to 20 professionals through regular one-on-ones, call coaching, performance conversations, and individualized development

  • Track daily, weekly, monthly, and quarterly performance across revenue, conversion, inbound and outbound activity, productivity, and other key sales measures, using those insights to guide coaching and action

  • Listen to customer conversations, identify patterns and opportunities, and provide practical feedback that helps experienced sales professionals improve their performance

  • Support the day-to-day execution of teams working across multiple time zones, helping remove operational or system roadblocks and ensuring the team has the support and coverage needed to serve customers effectively

  • Reinforce strong CRM and sales process discipline while learning and navigating HubSpot, multiple point-of-sale systems, reporting tools, and processes across several brands

  • Partner closely with Sales Leadership, Marketing, Finance, HR, Talent Acquisition, Operations, Systems, and Site Leadership on hiring, onboarding, workforce planning, reporting, process improvements, and broader business priorities

What You’ll Bring

  • 4+ years of experience in B2C sales, inside sales, contact center sales, enrollment sales, or another consumer sales environment, including direct experience leading frontline sales professionals

  • A strong coaching mindset with demonstrated success developing sales talent, improving performance, and creating accountability without relying on a micromanagement approach

  • Direct experience owning measurable team outcomes such as revenue, conversion, sales activity, productivity, or other performance goals

  • Strong comfort with sales technology and CRM platforms such as HubSpot, Salesforce, or comparable systems, along with the ability to learn new tools and processes quickly

  • Experience using sales reports, performance data, call insights, and customer behavior to identify trends, communicate recommendations, and improve team execution

  • Comfort leading a nationally distributed team across multiple time zones and the flexibility to support a consumer sales environment that may occasionally require availability outside traditional business hours

Tools, Platforms, and Methodologies You May Use

Experience with every tool or platform below is not required. We are most interested in your ability to learn quickly, use technology confidently, and turn sales data and customer conversations into meaningful coaching and better performance.

  • HubSpot, Salesforce, or comparable CRM platforms

  • Sales reporting, dashboarding, conversion analysis, and performance measurement tools

  • Call recording, conversation intelligence, and quality assurance platforms

  • Multiple point-of-sale systems and sales technology environments

  • AI, automation, workforce planning, and productivity tools that support sales coaching, reporting, and operational efficiency

Why You’ll Love Working Here

  • Take meaningful ownership of a nationally distributed frontline sales team and have a direct impact on how the team performs and develops

  • Coach an experienced group of sales professionals and help strong, tenured team members continue growing without disrupting what already works

  • Work across sales performance, conversion, customer experience, coaching, technology, and operational improvement

  • Build broad exposure across multiple education brands, systems, customer groups, and business partners

  • Partner closely with leaders across Sales, Marketing, Finance, HR, Operations, and Systems while bringing your own judgment and leadership to highly visible work

We Encourage You to Apply

You may not check every preferred box, and that is okay!

Candidates may come from B2C or inside sales leadership, enrollment or admissions sales, contact center sales, consumer services, professional education, or other consumer-facing sales environments where they have been accountable for developing people and delivering measurable results.

HubSpot experience is preferred, but experience with Salesforce or another comparable CRM can translate well.

This role does require recent experience directly leading or coaching frontline sales professionals. If your background has primarily focused on sales operations, CRM administration, analytics, reporting, or enablement without hands-on responsibility for developing a sales team and influencing its performance, this may not be the right opportunity.

Because our sales teams operate nationally across multiple time zones, this role also requires flexibility. Consumer sales activity does not always fit neatly within traditional business hours, and there may be times when the team needs leadership support during evenings, weekends, or other high-demand periods.

If you enjoy developing people, digging into the numbers to understand what is happening, helping experienced sellers get even better, and jumping in when your team needs you, we would love to hear from you.

What You Can Expect From Our Hiring Process

We want our interview process to give you a clear picture of the role, the team, and what it’s like to work at Colibri while giving us the opportunity to understand your experience, leadership style, and what you’re looking for next.

While the exact process may vary slightly, you can generally expect:

  • Recruiter Conversation

An introductory conversation with a member of our Talent Acquisition team to learn more about your experience, career goals, and interest in Colibri. We’ll also share more about the role, team, compensation, and what to expect throughout the process.

  • Hiring Manager Conversation

A deeper conversation focused on your career experience, sales leadership, coaching approach, performance ownership, and how you have supported teams through growth, challenges, and change.

  • Team and/or Leadership Interviews

You may meet with additional leaders or cross-functional partners to explore the skills and experiences most relevant to the position and learn more about how the team works together.

  • Final Conversation and Decision

Depending on the interview team, there may be a final conversation with an additional leader or stakeholder. Our Talent Acquisition team will keep you informed about next steps and timing throughout the process.

Our goal is to make the experience thoughtful, respectful, and transparent. We encourage you to ask questions throughout the process. We’re evaluating the opportunity together.

Our Commitment to Inclusion

Colibri Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome, respected, and empowered to do their best work. We encourage qualified candidates from all backgrounds, experiences, and career paths to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Director, Strategic Partner Sales at Pharos

Build and maintain strategic partnerships with enterprise hardware partners' sales teams, providing technical credibility and relationship management to enable joint customer wins.

Lead Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Director, Strategic Partner Sales

Pharos  |  Remote (United States)  |  Compensation: $190,000–$200,000 OTE (base + matching variable). If your background clearly goes beyond what this role typically requires, we structure some offers above this band for the right experience.

You’re the person a partner’s sales rep pulls into a call the moment their customer’s IT team starts asking hard technical questions, and you’re also the person who spent the two months before that call quietly turning a cold relationship into a warm one. If that sounds like two different jobs, this role is not for you. If it sounds like one job you’ve already been doing, keep reading.

About Pharos

Pharos Systems International is the leader in PrintOps, the integrated, user-centric, and cloud-native approach to managing printing and the infrastructure and operations behind it. Pharos’ modern print management software empowers enterprises to reduce costs, strengthen security, and support today’s hybrid workforce with simple, reliable, and scalable printing solutions. Trusted by thousands of organizations, including many of the world’s largest Fortune 500 companies, Pharos has helped eliminate print servers, cut millions in print-related spend, and accelerate the transition to cloud-based infrastructure. Headquartered in Rochester, NY, Pharos has been delivering innovative print management solutions and measurable ROI since 1992. For more information, visit pharos.com.

What This Role Is

We are looking for someone to build and own our relationships with a strategic hardware partner’s enterprise sales force directly. This is a hybrid role: part solutions engineer, part relationship builder, part quiet marketer for our product inside someone else’s sales conversations. Most of the work is earning trust with people who owe us nothing, one relationship at a time, until reaching for us becomes their default.

This is not a role with a team under you, and it is not a role where you own or control the deal. You will operate inside someone else’s sales process, with real access to and a real say in how this partnership gets built, but the win is measured by what the partner’s sellers do, not by what you personally close.

You don’t have to be the deepest technical expert in the building. Pharos already has that depth on staff, and it’s a resource you can pull into the room for the rare question that goes past your depth. What you need is enough technical credibility to carry the conversation yourself most of the time, and the judgment and honesty to know the moment to bring in backup instead of guessing.

The right person will recognize themselves in these characteristics:

  • You can hold your own in a technical conversation with a skeptical, sophisticated buyer, then hand the win back to the partner’s rep without a second thought.
  • You know the difference between holding your own and pretending to know something you don’t, and you’ve said “let me get you the right person” in front of a customer without it costing you any credibility.
  • You have grown a relationship you already had into something bigger, not just landed a brand new one, and that kind of win satisfies you as much as a fresh close would.
  • You think like a marketer as much as a seller: you know how to frame a product’s value in someone else’s words, not just your own.
  • You have supported someone else’s sale before, technically or strategically, and you were genuinely fine being the reason it worked without being the name on the deal.
  • You have walked away from a deal that was not right, and you can talk honestly about what that cost you.

What You Will Own

  • Direct, ongoing relationships with the specific enterprise sellers at a strategic hardware partner who decide whether our software gets attached to their deals
  • A tiered, visible map of that seller network: who is already warm, who is attaching a competitor, who has gone quiet, and a real plan for each
  • Trust with the partner’s sales organization broad enough that sellers recommend us to each other, not just work with us themselves
  • Deals that range from modest attach revenue to seven-figure enterprise wins, all sourced or carried through the same relationships
  • The proof point for whether this model is worth building a team around

What a Strong Background Looks Like

We are not looking for a checklist. We are describing a type of person, and the background that tends to produce that person.

  • Has sold or supported software through a partner or channel relationship, not only direct to the end buyer
  • Has carried a book of relationships that ranged from small, quick wins to large, complex, seven-figure deals, not only one or the other
  • Has built at least one significant relationship completely from scratch, with no inherited book of business and no warm introduction
  • Comfortable being the one who answers the hard technical question in front of a sophisticated buyer, and equally comfortable with the unglamorous relationship-nurturing work in between those moments
  • Has a marketing instinct: knows how to position a product’s value in the language of the person selling it, not just the language of the person who built it

Not a good fit if: you need to own and close the deal yourself, or need public credit, for the work to feel like it’s yours.

Strong fit if: you would rather be the reason a deal closes cleanly than the one running it, and you’re fine if the partner takes the bow.

What We Offer

  • $190,000–$200,000 OTE (base + matching variable). If your background clearly goes beyond what this role typically requires, we structure some offers above this band for the right experience.
  • Fully remote (United States)
  • Direct access to the VP of Sales and real influence over how this partnership is built
  • An established, growing partnership with one of the largest names in enterprise technology
  • Recognized as a Great Benefits employer by Mployer
  • Named a Top Place to Work by USA Today

Equal Opportunity Employer: Pharos is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, genetics, disability, age, veteran status, or any other protected characteristic under applicable federal, state, or local laws. www.pharos.com

Read the full description
Sales Director, Business Development - US - Remote

Director-level business development professional drives strategic partnerships and revenue growth for a global CRO in the pharmaceutical/biotech space.

Lead Remote Posted about 4 hours ago Himalayas
What this role involves
Who we areWe’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe.
Read the full description
Operations Chime Financial, Inc: Genesys Platform Program Lead

Leads Genesys Cloud CX platform strategy, architecture, and governance for enterprise contact center operations while managing vendor relationships and driving continuous improvement.

Lead Remote Posted about 20 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, USA

About the role

Chime is undergoing one of the most significant transformations in our member support history by migrating our enterprise contact center to Genesys Cloud CX. We are seeking a Genesys Platform Lead to serve as the internal authority for this platform: ensuring the migration lands correctly and the platform continues to operate at its best long after launch. This is not a build-and-hand-off engagement; the role serves as an ongoing "watchtower" – accountable for correct configuration, rigorous governance, and continuous improvement. 

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Own the solution architecture for Genesys Cloud CX — defining how it's configured, integrated with our CRM, WFM, bots, and identity systems, and governed so complexity doesn't quietly accumulate over time.
  • Be the internal reviewer for every significant architectural decision made by our Systems Implementer and Managed Services Provider, validating that what gets built actually aligns with Chime's standards and long-term operating model.
  • Lead our most complex Genesys initiatives — from new AI platform integrations to major IVR redesigns — translating business and CX requirements into technically sound platform designs and keeping delivery tracks aligned across Engineering, SI, and MSP.
  • Own the Genesys vendor relationship on behalf of Operations & Member Experience: managing partner performance to contract and SLAs, escalating issues when needed, and representing Chime's operational priorities to influence the Genesys product roadmap.
  • Drive platform effectiveness through data — measuring utilization and feature adoption, identifying optimization opportunities, and building a continuous improvement roadmap that improves routing performance, cost efficiency, and operational resilience.
  • Participate in CAB (Change Advisory Board) governance as the platform technical authority, ensuring changes are architecturally sound before release and partnering with the PMO/Change/Governance team to keep things well-sequenced and safe to deploy.
  • Build institutional knowledge that outlasts any one vendor or individual — through documentation, runbooks, and architecture decision records that keep Chime genuinely independent in how we operate this platform.

To thrive in this role, you have

  • 5+ years of experience in contact center platform operations, architecture, or technical program management — you've been in the weeds on real deployments, not just advised from the sidelines.
  • Deep hands-on knowledge of Genesys Cloud CX, including Architect (IVR/flow design), ACD routing, queue management, skills-based routing, and platform administration.
  • A track record of holding SIs or MSPs accountable — you know how to manage vendor relationships against contracts and SLAs, and you're comfortable escalating when commitments aren't being met.
  • Strong solution architecture skills: you think in integration patterns, governance frameworks, and technical standards, and you know how to design for the long term rather than just solving the problem in front of you.
  • Experience leading complex, multi-workstream technical programs with third-party implementers — you can keep dependencies untangled and prevent the kind of silent integration failures that only surface at go-live.
  • The ability to move fluidly between deep technical design and clear communication with non-technical stakeholders — translating architectural tradeoffs into language that lands with business and CX leaders.
  • Bonus points for: Genesys Cloud CX Architect Certification; experience with CCaaS migrations; familiarity with Zendesk, NICE IEX, Okta/SCIM, or bot/AI integrations; background in financial services or regulated industries; or experience with Terraform-based Genesys configuration.

#LI-BE1 #LI-Remote

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/chime-financial-inc-genesys-platform-program-lead

Read the full description
Engineer Toptal: Tech Lead - Manufacturing Data & AI Platforms - Global Pharmaceutical Company

Tech Lead manages delivery of manufacturing data products and leads a multi-disciplinary team of data/warehouse engineers and developers in a regulated pharma environment.

Lead Remote Posted about 20 hours ago We Work Remotely — Programming
What this role involves

Headquarters:

Summary
We are looking for a Tech Lead to take ownership of a delivery portfolio within a Manufacturing Engineering group that builds the data products the plant depends on. This is a hands-on leadership role focused on shipping and operating manufacturing data products in a validated production environment, while applying AI with sound judgment in a regulated context.

General information
This group builds manufacturing data products including real-time batch progression monitoring, process anomaly detection, and analytics that drive yield and throughput improvement. The team owns the data pipelines, cloud platform, environments, and delivery, and works closely with data science colleagues to define problems, provide data, and run the infrastructure required for production use.

The role leads a small, senior, multi-disciplinary team and carries accountability for what is shipped, when it is shipped, and how it performs in operation. The environment requires disciplined promotion from DEV to QA to PROD, with validation, change control, traceability, and documentation handled rigorously.

Tasks and Deliverables
- Own delivery of a portfolio of manufacturing data products from concept through validated production use.
- Lead a small, senior, multi-disciplinary team of data engineers, warehouse engineers, and full-stack developers.
- Solve technical issues that stall the team, including pipeline failures, warehouse performance and cost, data quality, integration with plant systems, and production incidents.
- Supervise progression from DEV to QA to PROD, ensuring validation, change control, traceability, and documentation are properly met.
- Partner with data science to frame solvable problems, provide well-understood data and environments, and assess whether models are fit for intended production use.
- Evaluate and introduce AI-assisted approaches to development, testing, documentation, and monitoring, with clear judgment on regulated-context limitations.
- Work closely with Product Owners and Product Architects to shape scope and sequencing, and communicate progress, risk, and trade-offs clearly.
- Produce architecture documentation, decision records, and operational runbooks that support long-term delivery and operations.

Required experience
- Degree in engineering, computer science, or a related technical discipline, or equivalent demonstrated capability.
- Three or more years leading technical delivery for a software or data team.
- Advanced SQL with strong data modeling judgment and performance and cost awareness.
- Strong Python for production data engineering and services.
- Hands-on AWS experience across compute, storage, orchestration, identity, and observability.
- Deep experience with a cloud data warehouse; Snowflake preferred.
- Fluency with Git-based workflows, CI/CD, infrastructure as code, and structured environment promotion and release management.
- Working understanding of the machine learning lifecycle, including model evaluation, deployment, and monitoring.
- Strong stakeholder communication skills and the judgment to challenge requests with better technical paths.
- Good understanding of agentic AI.

Nice to have
- Experience in pharmaceutical, biotech, medical device, or another regulated manufacturing environment.
- Familiarity with GxP computerized system validation, GAMP 5, 21 CFR Part 11, EU Annex 11, or ALCOA+ data integrity principles.
- Exposure to MES, process historians such as OSIsoft PI or AVEVA, ISA-88 batch structures, electronic batch records, or LIMS.
- Postgraduate qualification in artificial intelligence, machine learning, or data science.
- Practical experience with AI-assisted development tooling in an enterprise setting.
- Background in cloud security, platform engineering, or technology evaluation and validation.

To apply: https://weworkremotely.com/remote-jobs/toptal-tech-lead-manufacturing-data-ai-platforms-global-pharmaceutical-company

Read the full description
Operations Senior Manager, Pre-Litigation Operations at EvenUp

Oversee multiple remote case management teams through team leads, ensuring high-volume personal injury cases are processed efficiently while developing managers and optimizing workflows.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

In this role, you will oversee multiple remote teams of case managers responsible for driving pre-litigation personal injury cases through their critical early stages. You’ll lead through the team leads who manage those groups day to day, setting direction for your teams, developing your managers, and holding them to a consistently high standard. Leveraging a suite of industry-leading AI tools and systems, you’ll ensure that every case is handled with precision, urgency, and care, while fostering a culture of excellence, accountability, and collaboration across a distributed team.

This is a fully remote leadership role for a deeply experienced professional who excels in high-volume, detail-driven environments, leads other leaders effectively, and takes pride in developing managers, optimizing workflows, and ensuring that every client’s experience reflects the firm’s highest standards.

What You’ll Do

Leadership & Team Management

  • Oversee the day-to-day operations and overall performance of multiple remote case management teams, leading through the team leads who manage them directly.

  • Hire, coach, and develop team leads and managers, building their capabilities as people-managers and holding them accountable for their teams’ results.

  • Establish the structure, rituals, and standards that keep your distributed, multi-team group aligned and high-performing.

  • Run regular leadership meetings, performance reviews, and case reviews to ensure standards, adherence to process, and timely resolution of cases across teams and time zones.

  • Monitor capacity, workloads, and case distribution across your teams to maintain balance, efficiency, and consistent output.

  • Partner with firm leadership to translate broader goals and priorities into clear direction for your teams.

Operational Oversight

  • Ensure all pre-litigation cases are managed from claims setup and investigation through lien resolution with complete documentation and strict adherence to timelines.

  • Oversee claim initiation, medical record and billing retrieval, care management, demand preparation, and lien resolution processes across your teams.

  • Identify and implement process improvements that enhance operational speed, accuracy, and consistency at scale.

  • Uphold the firm’s quality standards in every aspect of documentation, communication, and client interaction.

Client & Partner Coordination

  • Support your teams in managing client communication, ensuring empathy, clarity, and responsiveness.

  • Resolve escalated issues related to treatment, insurance communication, or liens.

  • Collaborate with attorneys, paralegals, and external providers to ensure cases are well-prepared for negotiation and resolution.

Cross-Functional Partnership

  • Partner closely with cross-functional teams in product, engineering, and data to help build and refine our industry-leading tools and systems.

What You’ll need

  • Have 10+ years of experience in personal injury legal operations, case management, or insurance claims, including significant experience leading other managers (a manager of managers).

  • Have led and scaled multiple teams in high-volume, fast-paced environments while maintaining strong attention to detail.

  • Have successfully led remote or distributed teams, and know how to build trust, accountability, and performance across teams you don’t sit with in person.

  • Are highly proficient with technology, quick to adopt new tools, and energized by working in an AI-forward environment, leveraging digital systems to drive efficiency, accuracy, and innovation.

  • Are a proactive leader who develops strong managers and holds your teams accountable to high standards.

  • Communicate clearly, professionally, and confidently with clients, team members, and firm leadership.

  • Have strong organizational, problem-solving, and process-improvement skills.

  • Thrive with ownership over your teams while partnering effectively within a larger leadership structure.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family.

  • Additional insurance coverage options for life, accident, or critical illness.

  • Flexible paid time off, sick leave, short-term and long-term disability.

  • 10 US observed holidays, and Canadian statutory holidays by province.

  • A home office stipend.

  • 401(k) for US-based employees and RRSP for Canada-based employees.

  • Paid parental leave.

  • A local in-person meet-up program.

  • Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read the full description
Finance Payroll Specialist Lead - France at Remote

Lead payroll specialist manages end-to-end payroll processing, compliance, reconciliation, and mentors payroll team members across global operations.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

  • End-to-end payroll processing in-house or within a payroll service provider
  • Knowledge of payroll best practices.
  • Proficient in using software tools like Excel / Google Suite.
  • An analytical mindset with great problem-solving abilities.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • You understand the need and ideal to work largely asynchronously.
  • Writes and speaks fluent English
  • It’s not required to have experience working remotely, but considered a plus

Key Responsibilities

  • - Act as a true subject matter expert for the country
    • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
    • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
    • Ensure full data integrity and quality
    • Payroll journals/reconciliations
    • Focus on KPIs and SLAs
    • Implement and improve processes
    • Mentor and support payroll specialists
    • Back up regional managers during times of absence

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

Practicals

  • You’ll report to: Manager, Global Payroll Operations.
  • Team: Payroll
  • Location: Anywhere in the World
  • Start date: As soon as possible

Application process

  1. (async) Profile review
  2. Interview with recruiter
  3. Interview with Team member
  4. Interview with future manager
  5. Bar Raiser Interview
  6. Prior employment verification check

#LI-DNP

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

€50.300—€56.550 EUR

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • budget towards co-working spaces, learning and wellness (including gym memberships)
  • mental health support services
  • stock options
  • home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Finance Manager, Payroll Operations - Australia/ New Zealand at Remote

Manages global payroll operations, oversees team execution, ensures compliant and timely payroll processing across multiple countries.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Payroll Operations, joining our Global Payroll Operations team. As a dynamic and energetic professional, the Manager, Payroll Operations will own the planning, and implementation of our Payroll chapter.

What you bring

  • Extensive experience in regional / global payroll operations.
  • Understanding of global payroll best practices.
  • Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
  • You are passionate about managing people, and you don’t micromanage your reports.
  • Proficient in using software tools like SAP, Excel / Google Sheet.
  • An analytical mindset with great problem-solving abilities.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • You understand the need and ideal to work largely asynchronously.
  • It’s not required to have experience working remotely, but is considered a plus.
  • You write and speak fluent English.

Key Responsibilities

  • The Payroll team will report to you and you will provide them with guidance and mentorship.
    • The Manager, Payroll Operations will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations.
  • Serve as a point of contact between internal and external stakeholders on all payroll related matters.
  • Lead the Payroll team, unblock and support them.
  • Be up to date with various international payroll laws / regulations.
  • Ensure compliance with all corporate and country-specific regulations, policies and procedures.
  • Manages existing relationships with payroll, accounting and payroll service providers.
  • Develop and implement best practices, key performance indicators and SLA metrics for the team.

Practicals

  • You’ll report to: Senior Manager, Payroll Operations
  • Team: Payroll Operations
  • Location: Australia/ New Zealand
  • Start date: As soon as possible

Application process

  1. Interview with recruiter
  2. Interview with team members
  3. Interview with future manager
  4. Interview with Senior Director, Payroll Operations
  5. Bar Raiser Interview
  6. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$104,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • budget towards co-working spaces, learning and wellness (including gym memberships)
  • mental health support services
  • stock options
  • home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Finance Manager, Payroll Operations - Australia/ New Zealand at Remote

Manages global payroll operations, oversees team processing, ensures compliance with country regulations, and coordinates with internal/external stakeholders.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Payroll Operations, joining our Global Payroll Operations team. As a dynamic and energetic professional, the Manager, Payroll Operations will own the planning, and implementation of our Payroll chapter.

What you bring

  • Extensive experience in regional / global payroll operations.
  • Understanding of global payroll best practices.
  • Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
  • You are passionate about managing people, and you don’t micromanage your reports.
  • Proficient in using software tools like SAP, Excel / Google Sheet.
  • An analytical mindset with great problem-solving abilities.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • You understand the need and ideal to work largely asynchronously.
  • It’s not required to have experience working remotely, but is considered a plus.
  • You write and speak fluent English.

Key Responsibilities

  • The Payroll team will report to you and you will provide them with guidance and mentorship.
    • The Manager, Payroll Operations will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations.
  • Serve as a point of contact between internal and external stakeholders on all payroll related matters.
  • Lead the Payroll team, unblock and support them.
  • Be up to date with various international payroll laws / regulations.
  • Ensure compliance with all corporate and country-specific regulations, policies and procedures.
  • Manages existing relationships with payroll, accounting and payroll service providers.
  • Develop and implement best practices, key performance indicators and SLA metrics for the team.

Practicals

  • You’ll report to: Senior Manager, Payroll Operations
  • Team: Payroll Operations
  • Location: Australia/ New Zealand
  • Start date: As soon as possible

Application process

  1. Interview with recruiter
  2. Interview with team members
  3. Interview with future manager
  4. Interview with Senior Director, Payroll Operations
  5. Bar Raiser Interview
  6. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$104,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • budget towards co-working spaces, learning and wellness (including gym memberships)
  • mental health support services
  • stock options
  • home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Marketing Principal Product Marketing Manager - India at JumpCloud

Develop market positioning, pricing strategy, and sales enablement assets while leading cross-functional go-to-market initiatives to drive growth and competitive advantage.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

All roles at JumpCloudÂź are Remote unless otherwise specified in the Job Description.

About JumpCloudÂź

JumpCloudÂź is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

Role Overview

The Principal Product Manager (Marketing) exists to drive JumpCloud’s market presence, packaging, and competitive positioning to accelerate global growth. In this high-impact role, you will lead the strategic alignment of our pricing and packaging models while enabling our global sales team with the tools, positioning, and competitive insights they need to win. Serving as a key evangelist, you will translate complex platform capabilities into compelling market narratives and lead cross-functional initiatives across sales, product, and go-to-market teams. Ultimately, you will solve critical business problems by elevating our thought leadership and scaling our market reach.

Employee Value Proposition (EVP)

  • Purpose: You will shape how the world perceives and adopts JumpCloud’s open directory platform, directly influencing our market share and driving modern identity infrastructure solutions.

  • Growth: You will own major strategic pricing and packaging initiatives, expand your influence across executive-level steering committees, and establish yourself as a premier industry speaker and evangelist.

  • Motivators: Work autonomously at a high-velocity, tech-forward company where you can leverage cutting-edge AI tools to build processes and drive sales acceleration assets that directly impact revenue.

Major Performance Objectives

Measurable outcomes for the first 6-12 months:

  • 6-Month Integration & Asset Delivery: Within the first 6 months, fully integrate into the marketing and product teams to deliver at least 3 high-value assets and incorporate JumpCloud’s thought leadership and positioning across key marketing channels.

  • Pricing & Packaging Strategy: Within 9 months, analyze, optimize, and roll out an updated pricing and packaging strategy that simplifies customer onboarding and maximizes average contract value (ACV).

  • Sales Enablement & Competitive Differentiation: By month 12, equip the global sales organization with comprehensive competitive differentiators and positioning assets, resulting in increased win rates against key competitors.

  • Platform Evangelism & Thought Leadership: Establish yourself as a core external speaker for JumpCloud within 12 months, delivering at least 4 public demos or presentations across multiple platform feature sets.

  • AI-Driven Process Optimization: Within 12 months, build out and scale at least 2 AI-leveraged processes or tools to support the marketing team’s execution, while collaborating with the AI steering committee to deploy sales-driven assets that accelerate deal velocity.

Critical Subtasks:

Supporting activities to achieve objectives:

  1. Collaborate with product management, sales, and executive leadership to audit and refine current pricing and packaging models.

  2. Conduct deep-dive competitive intelligence research to identify clear market differentiators and map out the competitive landscape.

  3. Author and deliver high-impact enablement assets (such as pitch decks, battlecards, and demo scripts) for the global sales team.

  4. Partner with the AI steering committee to identify, develop, and deploy AI-driven assets and workflows that accelerate sales deal cycles.

  5. Master the JumpCloud platform to effortlessly deliver comprehensive, multi-feature technical demos to customers, partners, and industry analysts.

  6. Build and maintain strong cross-functional relationships across the sales, product, and go-to-market (GTM) motions to ensure unified messaging.

  7. Represent JumpCloud as a speaker and thought leader at industry events, webinars, and executive briefings.

Required Skills and Experience:

  • Must-have functional skills:

    • Product Marketing and Go-To-Market (GTM) strategy execution

    • Strategic pricing and packaging design for SaaS or platform technologies

    • Advanced sales enablement, competitive intelligence, and positioning asset creation

  • Preferred domain knowledge:

    • Identity and Access Management (IAM), Directory Services, or Cloud Security

    • SaaS business models and developer/IT buyer personas

  • Tools or systems knowledge:

    • Modern AI productivity tools and workflow automation platforms

    • Salesforce, HubSpot, or similar CRM and marketing automation systems

  • Behavioral or power skills:

    • Exceptional public speaking, storytelling, and evangelism capabilities

    • Strong cross-functional collaboration and relationship-building across sales, product, and GTM teams

    • High degree of autonomy, strategic thinking, and process-building capability

#LI-PD1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloudŸ has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloudŸ, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud¼ is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud¼’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloudŸ.  Please note JumpCloudŸ is not accepting third party resumes at this time.

JumpCloudÂź is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Read the full description
Engineer Staff Platform Engineer – EU

Designs, builds, and maintains internal platform infrastructure and developer tools to support Ashby's scaling engineering organization.

Lead Remote Posted 1 day ago Jobicy AI
What this role involves
We’re looking for a curious, rigorous, problem-hungry platform engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams...
Read the full description
Engineer Principal Cloud Infrastructure Engineer (GCP)

Designs, builds, and manages cloud infrastructure on Google Cloud Platform at an enterprise scale and architectural level.

Lead Remote Posted 1 day ago Himalayas
What this role involves
Job Title: Principal Cloud Infrastructure Engineer (GCP) Job Location: Work at Home, Rhode Island, United States Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
Read the full description
Sales RVP Sales (Remote East Coast)

Regional Vice President of Sales leads enterprise sales efforts for infrastructure orchestration platform across East Coast territory.

Lead Remote Posted 1 day ago Himalayas
What this role involves
Spacelift is the infrastructure orchestration platform built for the modern software era, managing the full lifecycle for both traditional IaC and AI-accelerated infrastructure.
Read the full description
Education Senior Director, AP English Language and Seminar Generalist, Curriculum and Asse

Leads curriculum development, assessment strategy, and educational standards for AP English Language and Seminar programs at College Board.

Lead Remote Posted 1 day ago Himalayas
What this role involves
College Board - AP&I Location: This is a fully remote role.
Read the full description
Marketing Director, Paid Marketing (Subscriptions)

Directs paid marketing strategy and campaigns for subscription products, managing budgets and team to drive customer acquisition.

Lead Remote Posted 8 days ago Jobicy AI
What this role involves
Who We Are Hi, we’re DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable...
Read the full description
Product Pendo: Director, Customer Growth & Lifecycle

Director owns full customer lifecycle from onboarding to expansion, designs data-driven engagement programs, and leads a team of adoption managers.

Lead Remote Posted 8 days ago We Work Remotely — Programming
What this role involves

Headquarters: Raleigh, NC / New York, NY / EST Remote

The Team + The Role

Pendo is rebuilding for the AI era, with new products, new buyers, and new ways to deliver value to customers. The Customer Growth and Lifecycle function sits at the center of that shift, helping turn customer engagement into a deliberate, repeatable, compounding growth motion. This team connects product usage, customer behavior, experimentation, and lifecycle programs to help customers get more value from Pendo.

As Director, Customer Growth & Lifecycle, you will own the lifecycle motion from first login to fully embedded power user. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion. You will also lead a team of approximately five Adoption Managers and Pendo’s Center of Excellence / Product Operations function.

This is a role based in-office in Raleigh or New York, or Remote in the East Coast.

What this looks like day-to-day

  • Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding.
  • Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity.
  • Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like.
  • Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pendo builds for adoption, retention, and expansion.
  • Team leadership: Develop and lead a team of approximately five Adoption Managers while also guiding Pendo’s Center of Excellence / Product Operations function. You will set direction, coach the team, and raise the operating ceiling while staying close to the work.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Directors of Customer Growth & Lifecycle don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

  • 7+ years of experience in product growth, lifecycle design, or growth marketing in software.
  • Experience running lifecycle or growth programs in a product-led SaaS company where the end user and economic buyer are different people.
  • A proven track record of moving product adoption and retention metrics, including clear examples of programs you shipped and the measurable impact they created.
  • Experience building and leading a team of growth or lifecycle professionals focused on the customer journey.
  • Strong data fluency, including the ability to scope, query, analyze, and prove the impact of your own work without creating an analyst dependency.
  • Hands-on experience with experimentation, including forming hypotheses, testing quickly, learning from results, and shipping improvements.
  • Power-user experience with Pendo.
  • Daily use of AI tools, with a clear point of view on where they accelerate growth, lifecycle, and customer engagement work.

Nice-to-haves

  • Experience designing lifecycle programs that connect digital onboarding, product usage, retention, and expansion.
  • Experience using customer conversations alongside behavioral data to understand motivation, friction, and value realization.
  • Experience influencing product roadmap decisions through customer behavior insights and lifecycle learnings.
  • Experience leading a Center of Excellence or Product Operations function.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected base salary for this role is $190,000 - $220,000.

Benefits: United States benefits include highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

To apply: https://weworkremotely.com/remote-jobs/pendo-director-customer-growth-lifecycle

Read the full description
Engineer Twilio: Principal Engineer (L5)

Principal Engineer leads design and operation of high-scale distributed data processing systems handling hundreds of thousands of data points per second for a customer data platform.

Lead Remote Posted 8 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - India

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as our next Principal Engineer (L5), Twilio’s Segment team

About the job

As a Principal Engineer on the Twilio Segment Data platform/ pipelines team, you’ll build and scale systems that process several hundred thousands of data points per second. You will lead the development of high-scale ingestion and data processing systems You'll guide the team in designing, operating and maintaining complex distributed systems, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for our customer data platform (CDP).

Responsibilities

In this role, you’ll:

  • Own and deliver robust, high-scale routing experiences for the Data platform/ pipelines team for Twilio Segment.
  • Architect and operate always-available, complex distributed systems in cloud environments.
  • Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
  • Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec). 
  • Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible way.
  • Expert programming experience in Go or similar object-oriented languages.
  • Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges.
  • Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
  • Excellent communication, problem-solving, and operational excellence skills.

Desired:

  • Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes). 
  • Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).
  • Familiarity with AI/ML technologies.
  • Experience managing and operating AWS infrastructure
  • Experience working in a geographically distributed team. 

Location

This role will be remote, and based in India (only in Kanataka, Tamil Nadu, Maharashtra, Telangana, Delhi).

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

To apply: https://weworkremotely.com/remote-jobs/twilio-principal-engineer-l5

Read the full description